Make a Claim

Our agency is here to help you through every aspect of your claim experience. You may contact us between 8:00am and 5:00pm, Monday through Friday and one of our agents will be glad to help you. Some companies prefer that you contact them directly, to speed their ability to process your claim. Below are company icons that will link you to your claim reporting options further below, just click on your company logo.

Claims FAQs

Disability Claims: Read this first

Paid Family Leave Claims: Read this first

Workers’ Comp Claims: Read this first

Auto Claim Tips

Personal Property Claim Tips


American Collectors Insurance Logo

American Collectors Insurance

Claims Phone

1-800-360-2277

Claims Address

American Collectors
PO Box 8343
Cherry Hill, NJ 08002

Overnight Mail

American Collectors
496 Kings Highway North
Cherry Hill, NJ 08034
Details:
Claim submission and inquiry are both available online. You will need your policy number and claim information.

Click the “Manage My Policy” button in the lower right to create an account.  Once you have an account you can:

  • Pay your bill
  • View your policy information
  • Print ID card(s)
  • Report claims
  • Update account information
  • Renew your policy
  • Request policy changes
American Modern Insurance Logo

American Modern Insurance Group

Claims Phone

1-800-375-2075

Fax

513-947-4040

Claims Address

American Modern Insurance Group
Attn: claims processing
PO Box 5323
Cincinnati, OH 45201-5323
Details:

You will need your policy number and date of loss.

If you create an account you can:

  • Pay your bill
  • View your policy information
  • Report and view claims
  • Update account information
Dryden Mutual Insurance Company Logo

Dryden Mutual Insurance Company

Claims Phone

1-800-782-0154
available Monday-Friday,
8:30am-4:30pm

Emergency Claims

607-428-0176 or
1-800-556-5802
for nights and weekends only

Claims Address

Dryden Mutual Insurance Company
PO Box 635
Dryden, NY 13053-0635
Details:

Dryden Mutual does not allow claims to be submitted online at this time. Learn more about its claims process.

To contact Dryden via email, click here. You will need to reference either your policy or claim number if you email claim information to Dryden.

Finger Lakes Fire & Casualty Company Logo

Finger Lakes Fire & Casualty Company

Claims Phone

1-607-387-6800

Claims Address

6905 Route 227
PO Box 550
Trumansburg, NY 14886
Details:

Finger Lakes does not allow claims to be submitted online at this time, but The Burns Agency can report electronically via an agency portal.

More Info »

Foremost Insurance Group Logo

Foremost Insurance Group

Claims Phone

1-800-527-3907

24 Hour Towing & Roadside Assistance

1-800-554-6678
for motor home, travel trailer, fifth-wheel, and motorcycle policies

Claims Address

Foremost Insurance Group
PO Box 0915
Carol Stream, IL 60132-0915
Details:

Claim submission in available online, but inquiry is not. To file a claim online you will need the policy holder’s contact information and policy number, the date and time of the incident, and a description of what happened.

Instructions for faxing claim information to Foremost are also provided online.

There is an option to have the website converted to Spanish if desired.

Foremost Auto Policy holders can now submit policy documents online:

  • Login to your account
  • Select “My Policy Details”
  • Select “View/Submit Policy Documents”
  • Select “Submit Policy Documents”

Foremost claim process infographic.

Haterty Logo

Hagerty Insurance

Claims Phone

1-800-922-4050

Claims Address

Hagerty Insurance Agency
PO Box 1303
Traverse City, MI 49685-1303
Details:

Claim submission and inquiry are both available online. You will need the policy holder’s date of birth and policy number to sign up for online access. To submit a claim, you will need your policy number and a description of the situation.

Once you are signed up, you can:

  • Receive emails
  • View and print your policy documents (ID cards and declaration pages)
  • Have 24/7 access to your account information
  • Pay your bill
  • Make changes to your policy.

You can fax claim information to 1-888-321-8020. Be sure to reference either your policy or claim number.

Kemper Insurance Logo

Kemper Preferred Insurance

Claims Phone

1-866-536-7376
available 24/7
Details:

Claim submission and inquiry are both available online. You will need the policy holder’s name and email address to create a profile. To submit a claim, you will need the policy holder’s full name, address, and phone number.  You will also need the date of the loss, the location, and a description of the claim.

Once you create a Customer Login, you can:

  • Pay your bill
  • Sign up for automatic payments
  • Go Paperless
  • Get ID cards for your auto policy
  • Track a filed claim
  • View your agent’s contact information

You can also use the Kemper Kay Smart Messaging tool to report a claim. On the Report A Claim page select “I am not a robot” and the Kemper Kay Smart Messaging tool will appear.

There is also a new app that is available for Apple and Android smartphones as well as tablets.  This app enables you to take photos of damage to your vehicle (low-impact damages only: bumper dents, scratches etc. The vehicle must still be drivable.) and upload them to get your estimate within eight business hours.

Mercury Insurance Logo

Mercury Insurance Group

Claims Phone

1-800-503-3724
available 24/7

Roadside Assistance

1-888-749-6233
Details:

Mercury does not allow claims to be submitted online at this time.

Mercury’s Mechanical Breakdown Protection (MBP) – Simply take your car to any certified repair facility in the US or Canada and ask that they contact Mercury at 1-800-654-8455.

There is an option to have the website converted to Spanish if desired.

More Info »

National General Insurance Logo

National General Insurance

New Claims Phone

1-800-325-1088
available 24/7

Claims Assistance

1-888-233-4575
for after the claim has been reported
Details:

Claim submission is available online, you can also view your claim history. You will need your policy number and details about the loss.

Nationwide Insurance Logo

Nationwide Insurance

Claims Phone

1-800-421-3535
available 24/7
Details:

Claim submission and inquiry are both available online. You will need your policy number and basic information about your loss.

Formerly known as Harleysville Insurance.

New York Central Mutual Insurance Logo

New York Central Mutual Insurance

Claims Phone

1-800-234-6926
available 24/7

Fax

607-965-2136

Email

claimservices@nycm.com

Claims Address

New York Central Mutual
1899 Central Plaza East
Edmeston, NY 13335-1899
Details:

Claim inquiry is available online.

You must register for an account to submit a claim online.  Once registered, you can:

  • Make online payments
  • Change billing plan
  • View a personalized homeowner review
  • Schedule payments
  • Store payment information
  • Request ID cards
  • Review coverage
New York State Insurance Fund Logo

New York State Insurance Fund

Claims Phone

1-315-453-6500
Details:

Claim submission and inquiry are both available online.

Please note that employers must provide their injured employee with a “Claimant Information Packet” which is a specific group of forms. Also, an employer must file the eFROI (electronic First Report of Injury) using the 18/10 rule. The eFROI must be filed within 18 days after the injury/illness event or within 10 days of the employer’s knowledge of a work-related injury/illness, provided the injury has caused or will cause the injured employee’s loss of time from regular duties of one day beyond the workday or shift during which the accident occurred, or has required or will require medical treatment beyond ordinary first aid or more than two treatments by a person rendering first aid. Note filing an FROI-00 will satisfy the employer’s filing requirement. Filing a paper C2F will not satisfy the WCB filing requirement. NYSIF policyholders should use eFROI to file the FROI-00.

Learn more about an employer’s role in workers’ comp claims.

Peerless Insurance Logo

Peerless Insurance

Claims Phone

1-800-522-7152
available 24/7

Claims Address

Syracuse Regional Claim Office
Peerless Insurance
Claims Department
PO Box 4858
Syracuse, NY 13221
Details:

Peerless does not allow claims to be submitted online at this time.

To report the claim directly to the company please call their 24 hour claim reporting phone number, 1-800-522-7152. To check on the status of the claim please contact us.

Claims Info »

Philadelphia Insurance Companies Logo

Philadelphia Insurance Companies

Claims Phone

1-800-765-9749

Claims Address

Philadelphia Insurance Companies
Attention: Claims Department
One Bala Plaza, Suite 100
Bala Cynwyd, PA 19004-0950
Details:

Claim submission and inquiry are both available online. You will need a description of the loss. A policy number is not mandatory but it will help the company match up your claim faster.

The claim inquiry online is not immediate info, it is a request to have an update sent to you. For that you will need the claim number and policy number.

Claim Inquiry »

Progressive Insurance Comercial Lines

Progressive Commercial Insurance

Claims Phone

1-800-274-4499
available 24/7
Details:

Scroll down for Personal Insurance information

Claim submission and inquiry are both available online. To register for online access, you will need the policy number or your driver’s license number. You need a description of the loss and the policy number to submit the claim.

There is also an option to have the website converted to Spanish if desired

Progressive Insurance Personal Lines

Progressive Personal Insurance

Download Progressive App

Or text PGR to 69979 to download the app.

Claims Phone

1-800-274-4499
available 24/7
Details:

Claim submission and inquiry are both available online. To register for online access, you will need the policy number or your driver’s license number.

Progressive online claims reporting allows you to file your claim in minutes. You can also monitor your vehicle’s repair status, view your estimate, email your claims rep, and track payments made on your claim.

There is also an option to have the website converted to Spanish if desired.

File a claim quickly and conveniently with Progressive’s mobile app available through the Apple App Store and Google Play store. Login using your Progressive online credentials and you can report a claim, view your ID cards, and policy and agency information.

With the Progressive mobile app you can elect to do a Photo Estimate after an accident instead of waiting for an in-person visit from a claims adjuster.

SafeCo Insurance Company Logo

Safeco Insurance

Claims Phone

1-800-332-3226
available 24/7
Details:

Safeco allows online claim filing, and mobile app filing, for Auto, Home, Condo and Rental policies.

You must first register an account with Safeco. Once registered, you can:

  • Submit claims
  • Pay your bill
  • Track your claims
  • View your policy documents
  • Print new insurance ID cards
  • Update your name, address and more

For roadside assistance 24 hours a day, seven days a week call: 1-877-762-3101.

There is an option to have the website converted to Spanish if desired.

Access Your Safeco Online Account

ShelterPoint Life Insurance Company Logo

ShelterPoint Life Insurance Company

Claims Address

ShelterPoint Life
1225 Franklin Ave, Ste 475.
Garden City, NY 11530
Details:

ShelterPoint does not allow claims to be submitted online or by phone at this time. Click here to download the claim report form: Search under New York State, NY DBL/PFL, Claim Forms and download the DB-450 for a disability claim, and the IH-007 if the employee is in the hospital. For Paid Family Leave claims, utilize the PFL form applicable to the type of leave being requested.

You can fax claim information to 516-504-6414. Or mail to the address on the form. Be sure to reference either your policy or claim number.

If you are self-employed and making a claim for yourself, note that your accountant should sign in the employer section to verify your income and you should attach your latest Tax form 1040 Schedule C, without that, they may request the whole tax return as proof of your lost income. PFL will need to be pre-approved.

To register for access to login to your policy and claim information, you will need your policy number.

Disability Claim Form

Disability Notice for Employee

The Hartford Commercial Insurance

The Hartford Commercial Claims

Claims Phone

Specific numbers listed in link.
Details:

Scroll down for Personal Insurance information

Claim submission and inquiry are both available online. You will need your policy number and a description of the loss.

The Hartford Personal Insurance

The Hartford Personal Insurance

Glass Claims Phone

1-800-892-8484

Auto Claims Phone

1-800-327-3636

Home Claims Phone

1-800-243-5860

AARP Policyholders

Phone: 1-877-805-9918
Details:

Claim submission and inquiry are both available online. You will need policyholder information.
To check the status of a claim, you will need to log into your policyholder account (see instructions on billing page).

The Main Street America Group Logo

The Main Street America Group

Claims Phone

1-877-425-2467
available 24/7
Details:

Claim submission and limited inquiry are available online. You will need the policy holder’s zip code and policy number to sign up for online access.

To submit a claim, you will need a description of your loss as well as the policy number. Claim status inquiry is limited to viewing the status of your deductible reimbursement when you use your policy to repair your car after a loss caused by a third party.

Use PhotoWrite® to submit photos of your damaged vehicle directly to The Main Street America Group for an estimate. How it works:

  • After submitting your claim, you’ll receive an email with a link
  • Follow the link, take your photos and submit
  • MSA will then complete an estimate and issue a payment.
Travelers Insurance Commercial Lines

Travelers Commercial Insurance

Claims Phone

1-800-238-6225
Details:

Scroll down for Personal Insurance information

Claim submission and inquiry are both available online.

Click here for guides to what information you will be asked for when reporting a claim over the phone.

Travelers has multiple claims offices and will let you know if they want you to mail anything to one of them.

Injured employees can now engage with claim professionals through a digital portal. Watch this video to learn more or download this document.

Travelers Insurance Personal Lines

Travelers Personal Insurance

Claims Phone

1-800-252-4633
available 24/7

Claims Assistance

1-866-678-0492
for after the claim has been reported
Details:

Claim submission and inquiry are both available online. You can check the status of your claims by logging into your account and using the claim number and the date of loss.

There is an option to have the website converted to Spanish if desired.

Travelers has multiple claims offices and will let you know if they want you to mail anything to one of them.

Learn why you should sign up for your MyTravelers account.

Travelers Property Pre-Claim Consultants are available to:

  • Review your property policy and discuss the details of the loss
  • Help you make an informed decision
  • Take your property claim if the decision is to file one

Contact:  800.252.4633 and ask for a Property Pre-Claim Consultant

This service is available 8 a.m. – 6 p.m. EST, Monday- Friday

Property Claim Q&A
Auto Claim Q&A

Utica National Insurance Logo

Utica National Insurance Group

Claims Phone

1-800-216-1420
available 24/7/365

Claims Fax

1-888-538-2018

Claims Address

Utica National Insurance Group
PO Box 5310
Binghamton, NY 13902-9955
Reference your claim number on all pages.
Details:

Claim submission is available online, but inquiry is not. You will need your policy number, agency name, the date of loss, and details about the claim.

To file a claim online, you must log into the Customer Care Center which you can reach by clicking here. If you do not already have an account, click on “Register Now” to create one. Once registered, you can:

  • Pay your bill
  • File a claim
  • Review your account information
  • Print ID cards
Victor O. Schinnerer & Company Logo

Victor O. Schinnerer & Company, Inc.

Claims Phone

various numbers listed on specific industry pages

Claims Address

Victor O. Schinnerer & Company, Inc.
Two Wisconsin Circle
Chevy Chase, MD 20815
Details:

Claim submission is available online, but inquiry is not. You will need your policy number and a description of the loss.

Architects & Engineers to report a claim or obtain advice on an incident that could potentially turn into a claim, visit here.

Risk management and continuing education resources are also available online.

Real Estate Professionals to report a claim or obtain advice on an incident that could potentially turn into a claim, visit here.

Risk management and continuing education resources are also available online.

Wright Flood Insurance Logo

Wright Flood Insurance

Claims Phone

1-800-725-9472

Or Dial

**flood

By Text

Text CLAIM to 727-777-7066

By Email

floodclaims@weareflood.com
Details:

Claim submission is available online. You will need your policy number and policy zip code.

Learn how to file a claim with this video and take a look at the flood insurance claims handbook.

To check the status of your claim with Wright Flood, please contact our office.