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Testimonials


Here's what our clients have to say about us. We LOVE our clients and THANK them for their comments!!

To send us your comments by email, click here.

We also use Angie's List to assess whether we're doing a good job keeping valued customers like you happy. Please visit Angie's List in order to grade our quality of work and customer service.

Robert T.: "This is the second time we have had to put in a claim. In both cases we were very pleased with the whole process."

John F. regarding an auto claim: "Great experience."

Robert and Ginger L.: "We are greatly pleased with the home and auto policies Lindsay was able to negotiate for us. In particular, Lindsay found us home insurance that is hard to find for an older mobile home at a reasonable price."

Lisa S. regarding an auto claim: "Everyone I contacted was helpful and knowledgeable."

Kendrick and Francine A. regarding an auto claim: "Prompt and very polite."

David and Leslie B. regarding an auto claim: "Julie went above and beyond to be helpful."

Thomas and Catherine P. regarding an auto claim: "The service was very prompt. We enjoy local service."

Jay and Hermine W. regarding an auto and home claim: "I found both adjusters to be very thoughtful and helpful."

Emil N. regarding an auto claim: "Very pleasant and helpful."

Jill A. regarding an auto claim: "Julie was so helpful!"

Judith A. regarding a homeowner claim: "Julie was terrific and helpful."

John and Stacy Z. regarding a homeowner claim: "Everyone was friendly and very helpful."

Judith S. regarding a homeowner claim: "Michael with Utica National Insurance Group handled our air condition loss claim very efficiently."

John and Kathleen S. regarding an auto claim: "Everything went really smooth."

Robert M. and Jennifer R. regarding a homeowner claim: "Fantastic service, attentiveness and professionalism."

Read even more testimonials.

Comments date back as far as February 2011 and are current to March 2017

From our iPad Contest during the summer of 2012, we received these great comments:

“I'm the 3rd generation of my family with Burns and we have always been happy with your service.”

“The Burns Agency has always gone above and beyond for me to make sure I had the best coverage at the best price. I appreciate everything they've done for me.”

“Great idea! No need for other insurance.”

“Julie is GREAT!!!”

“Both my home and auto have been secured by The Burns Agency. They have been my company for many years.”

To send us your comments by email, click here.

 

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Going to Canada?

Ask us for a Canadian ID card. "A U.S. traveler in Canada is required to carry a motor vehicle liability card, plus vehicle ownership papers. A copy of the automobile policy is recommended to be carried. And a Canadian Non-Resident Inter-provincial Motor Vehicle Liability Card is strongly recommended. U.S. travelers who do not carry a Canadian Non-Resident Inter-provincial Motor Vehicle Liability Card and are stopped by Canadian police or are in an accident while driving in Canada risk being fined or having their vehicle impounded until proof of proper coverage is obtained."