The Burns Agency
Insurance Services Since 1919

29 West Park Row, PO Box 363
Clinton, NY 13323-0363
Phone: 315-853-5052
Email: insure@burnsagency.com

N.K. Burns & Sons, Inc.
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Do you need auto, homeowners or business insurance? We take the time to listen to your needs, and find the right policy for you. Your protection is our number one priority. We have built a reputation for client satisfaction, and we are devoted to making your move to our agency as easy as possible.

We are able to offer you the best coverage at the most competitive price because we represent a carefully selected but diverse group of financially sound, reputable insurance companies.

You will have the added benefit of working with licensed agents who understand insurance policies and your needs. We will assist you by explaining the complexities of insurance contracts so that you can make informed decisions about your coverage limits and options.

We look forward to hearing from you. Our office hours are 8am to 5pm, Monday through Friday.  Feel free to call, stop in or complete one of the quote or service request forms available on our web site.

Trusted Choice Pledge of Performance

As a Trusted Choice agency, we are dedicated to you and are committed to treating you as a person, not a policy.  This commitment means we shall:

  • Work with you to identify the insurance and financial services that are right for you, your family or your business, and use our access to multiple companies to deliver those products.
  • Guide you through the claims process for a prompt and fair resolution of your claim.
  • Help solve problems related to your coverage or account.
  • Explain the coverages and options available to you through our agency, at your request.
  • Return your phone calls and e-mails promptly and respond to your requests in a timely manner.
  • Provide 24/7 services for our customers, offering any or all of the following: emergency phone numbers, internet account access, e-mail and call center services.
  • Use our experience and multiple company relationships to customize your coverage as needed.
  • Commit our staff to continuing education so they may be more knowledgeable in serving you.
  • Treat you with respect and courtesy.
  • Conduct our business in an ethical manner.

We pledge this to you, our clients, and ask that you let us know if we fail to meet our commitment, so we may take corrective action.